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FAQs

FAQs Vietnam visa on arrival

We have listed the most frequently asked questions regarding visa on arrival below. However, if you have any further questions, feel free to contact us via email: support@vietnamsvisa.com ! You will receive an answer shortly.

Visa On Arrival – What it is all about
ANSWERS:

Visa on arrival is a type of visa picked up at the destination airport. It is the most convenient way of obtaining your visa to Vietnam. Unlike the conventional method of obtaining Visa, it doesn’t involve any hassles of going to the Embassy and complete piles of paper work. All you need to do is to fill the Online Application Form, deposit the application processing fee and Your private visa approval letter will be delivered with in a couple of working days and pick up your visa at your destination airport (Hanoi airport, Ho Chi Minh city airport, Da Nang Airport).

Once we get your approval letter from the embassy we will forward you the copy of the letter through Email. Copy of the same letter will also be sent to the Immigration Authorities so that when you arrive at the airport; the immigration officers’ issue you the Visa immediately.

To get more information about where you’ll pick up your Visa when you arrive Visit the links below for detailed airport map.

Hanoi Airport Map – Visa on Arrival Counter at Hanoi Airport.

Ho Chi Minh city airport map – Visa-on-arrival counter at Ho Chi Minh city airport

Danang Airport

ANSWERS:

Yes, Visa on arrival is completely legitimate and just an alternative way for obtaining your Visa.

ANSWERS:

PRIVATE visa approval letter” is the documentary evidence that your visa has been approved by the Immigration Authorities. By showing the approval letter to the Immigration Officer at the Vietnam International Airports (Hanoi airport, Ho Chi Minh city airport, Da Nang Airport), you can pick up your Visa on Arrival.

The immigration Authorities at the check points of the airport will verify your approval letter. If you entered your details correctly during application procedure then you are rest assured to get your Visa on arrival. However we strongly recommended to read the instruction on our websites well to avoid any unnecessary hassles at Vietnam airport.

Visa-on-Arrival Counters:

Hanoi Airport Map – Visa on Arrival Counter at Hanoi Airport.

Ho Chi Minh city airport map – Visa-on-arrival counter at Ho Chi Minh city airport

Danang Airport

ANSWERS:

Once you are done with the application procedure, you can expect the approval letter to be delivered with in a couple of working days (Normal service). We offer Express Service for obtaining the visa approval letter, please read the instructions carefully before you apply.
Note:

**The visa offices at Vietnam International Airports are working round the clock so In case you have your visa on arrival already approved, you can get your visa stamped at the airport any time.

ANSWERS:

You will receive your Approval letter through email. So make sure that the email address provided by you is correct. The approval letter will be a colored scanned copy sent to you in PDF, JEPG format. Make sure you have PDF reader installed.

ANSWERS:

The approval letter is a color scanned copy sent to you in PDF, JEPG format. You can take a look at sample approval letter here.

ANSWERS:

Yes, visa on arrival is NOT VALID for OVERLAND ENTRY. The four international airports in Vietnam that you can receive your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City), Cam Ranh International Airport (Nha Trang) and Danang Airport (Da Nang).

Note:

If you wish to travel to Vietnam via land or sea, you need to obtain your visa through Vietnam embassy in your country.

ANSWERS:

Usually you do not need to provide scanned copy of passport when applying for the visa on arrival. However the immigration authorities can ask you to provide your passport copy for verifying the information provided by you with your application. In case if the authorities ask for the copy of your passport, we’ll notify you immediately by the email.

Requirements, Procedures and Tips
ANSWERS:

Yes, along with the approval letter you also need to submit 2 standard passport size (04*06 cm) photographs at the airport.
Note:

If you do not have time to prepare those photos before your departure, you can also get them taken at a Vietnamese airport for 2-5 USD or less per photo.

ANSWERS:

The passport must be valid for at least six months at the time of filing your application or if your passport has expired you need to renew it before applying for your Vietnam visa. So make sure of that If you want to avoid any problems at the airport.

ANSWERS:

Not necessarily, however the arrival date you mention in the application has to be the earliest date you plan on arriving to Vietnam but there is no restriction that you must arrive on that date – you can arrive at a later date too. However you must leave the country before the departure date.

For example: If you have applied for one month visa and set the arrival date to be Oct 1, 2013, your approval letter will be valid from Oct 1, 2013 to Nov 1, 2013. You can enter Vietnam any time between the validity periods but have to leave before Nov 1, 2013.

ANSWERS:

When you arrive at Vietnam International Airports, you will be required to present the authorities with the following three documents.

  • Hand in your passport (with at least 6 months validity), completed entry-exit form, 2 passport-type photos (taken less than 6 months), print-out of Vietnam visa approval letter and then pay stamping fee to the immigration officer.

The authorities will verify your approval letter and the procedure will hardly take 20 minutes. You can have a look at airport maps following the links below.

Hanoi Airport Map – Visa on Arrival Counter at Hanoi Airport.

Ho Chi Minh city airport map – Visa-on-arrival counter at Ho Chi Minh city airport

Danang Airport

ANSWERS:

Application for Vietnam visa can be filed from one day to six months earlier than when you plan to arrive at Vietnam. Although the visa approval procedure take 1-2 days it is strongly recommended to submit your application at least a week or two before your planned date of arrival to avoid any last minute surprises as far as payment or administrative problems are concerned.

Problems and Concerns
ANSWERS:

You can pay for the approval letter after you submit your application. If you have problems with payment, email us at support@vietnamsvisa.com and we will send you a link to follow in order to pay. Keep in mind that no application can be processed until the full payment is made.

ANSWERS:

Right after submitted your application is submitted, we’ll send an email to confirm the details you submitted. You can confirm your details in that application. In case there are any mistakes, you can contact us right away at support@vietnamsvisa.com.
In case you were unable to find out the mistake and your application is processed. You’ll have to apply for the visa again, submitting the correct information.

ANSWERS:

No, you can not board the plane unless you show the approval letter to authorities at the airport. The letter also serves as the evidence that you have been approved to get your visa at Vietnam airport. Therefore we strongly recommend that that you apply for the visa well in advance to avoid any problems.

ANSWERS:

Switching between airports doesn’t make any difference to your visa on arrival as long at you arrive at any of the three international airports in Vietnam.

Three international airports:

Hanoi Airport Map – Visa on Arrival Counter at Hanoi Airport.

Ho Chi Minh city airport map – Visa-on-arrival counter at Ho Chi Minh city airport

Danang Airport

Price, Payment and Others
ANSWERS:

In general, there are two fees you are required to pay: The stamping fee (paid directly at Vietnam’s airport) + our service fee for the approval letter (paid in advance). Our detailed fee schedule can be found here. Normally, 1 month single entry will cost: 16.99 USD for our service fee for the letter of approval + the stamping fee at Vietnam airport.

News & Updates on stamping fee at the airport (price per person)

25 USD for single entry

50 USD for multiple entry

You can read more: Stamping Fee

ANSWERS:

Stamping fee is required to be paid at Vietnam airports to get your Visa on arrival stamped on your passport. For 1-3 months single entry visa the stamping fee is $25 per person and $50 for multiple entry visa. The stamping fee has to be paid in cash – credit cards are not accepted.

Currencies Accepted
· US dollars
· Vietnam Dong

ANSWERS:

We accept both the credit and debits card also PAYPAL for submitting the application processing fee. Accepted credit/debit cards include Visa, MasterCard, JCB, American Express and Diners Club. You can find information regarding payment guidelines.

ANSWERS:

A few possibilities could be

· The expiry date of the card was entered incorrectly.
· The credit limit is already reached.
· The system was erroneous at that time.
· You entered incorrect credit card code

You can find information regarding payment guidelines here.

ANSWERS:

For information regarding this you can refer to our privacy statement.

ANSWERS:

Yes, anyone who uses our services pays the same fee.

ANSWERS:

For questions such as: who is exempted from a visa, or obtaining Vietnamese visa in Laos, Cambodia or Thailand..etc, please visit our visa information center. Alternatively, you can CALL US :

Hanoi, Vietnam office at +84.1699.161.166 or +84.981.639.686 (Vietnam time GMT +7)

You can also email us at support@vietnamSvisa.com – one of our Customer Support members will reply within 2 hours during business day and within 24 hours outside of office hours.

Notes: Though our working hours are from 8:00 AM to 6:00 PM, the website service is available 24/18 and is systematically automated. Therefore, you can still apply for a visa even when it is midnight in Vietnam.

Local time in Vietnam: please check this page for the current time in Vietnam.

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