The Most Eminent Visas and Immigration Consultant service provider.
Guidelines for paying processing fees for visa on arrival service at Vietnamsvisa.com
Transaction failure
Payment not working
Payment failed
Failure to Pay
Credit Cards
Western Union
Bank transfer
If you’re having trouble processing a payment:
You don’t need apply again.
Please follow this link: Make a Payment to make your payment again or log in your account to make your payment again.
If you’re still having trouble, contact us via email: support@vietnamsvisa.com (We’ll do our best to respond within 1 hour) for help with a specific transaction.
We offer 3 options of payment:
Visa, Master Cards, American Express, JCB, Diners Club will be accepted via the most reliable parties: Paypal or OnePay depending on your choice. By this way, your credit card information will never be revealed to us. After your application online, you will be redirected to review your application & payment gate. Fill all necessary information & click on submit payment.
Paypal is the world’s most love way to pay & be paid. Some limitations is that you shoud create a Paypal account before making a payment. If not, Paypal will reject your payment without any specific reasons. By signing up an account in Paypal & connecting your card, you can pay easily & securely for our service.
OnePay is the most preferred payment method available in Vietnam. You can pay by your card without creating any account before paying.
In case you lose your payment track after application.
Please use Make a Payment in order to pay for your last application. You will need input Order ID, EMAIL in this form (you can find in our automatic email send to your mailbox after your online application form is submitted successfully).
You can pay by Western Union which is very fast, convenient and safe. By this way, please inform us following details after you finish your work: Sender; Date of transfer; Amount; MTCN (Money transfer control number) so that we take the money from Western Union in the most convenient way. The Receiver will be Oanh Tran Thi, No 31, Lane 73, Nam Dong Ward, Dong Da Dist, Ha Noi.
Please note that you are required to pay the transfer fee.
By this way, you can settle payment at any bank worldwide. Please kindly take note our bank account details as follows: Account number: 110 236 5759 2023 (USD) or 110 236 5759 2015 Account name: Tran Thi Oanh, With bank: Techcombank Dong Do, Swift Code: VTCB VNVX, Bank’s address: First floor, 29 – T2 Building, Hoang Dao Thuy Street, Trung Hoa Nhan Chinh urban area, Thanh Xuan District, Hanoi.
Please note that you are required to pay the transfer fee.
A confirmation email will be sent to you right after your payment to let you know that your payment has been gone through as well as your visa is being processed accordingly.
Should there is any mistake in your Vietnam Visa Approval Letter made from us that have caused your inconvenience, we’ll be happy to refund visa fee to you or to process another free of charge as long as you notify us before 03 business days prior to the actual date of departure, by email, phone.
Read more: Term of Service
Need help? Customer care consultants are standing by.
Call us : +84 399 161 166
Support email: support@vietnamsvisa.com
You can also email to support@vietnamsvisa.com and Our Customer support will reply within 1 hours during office hours and within 2-4 hours outside of office hours.
Related Reading:
Vietnam Visa Application Form 2022