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What if I change my flight and arrive at another airport in Vietnam?

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What if I change my flight and arrive at another airport in Vietnam?

Switching between airports doesn’t make any difference to your visa on arrival as long at you arrive at any of the three international airports in Vietnam.

Three international airports:

Hanoi Airport Map – Visa on Arrival Counter at Hanoi Airport.

Ho Chi Minh city airport map – Visa-on-arrival counter at Ho Chi Minh city airport

Danang Airport

Can I travel without the letter and get the visa when I arrive?

No, you can not board the plane unless you show the approval letter to authorities at the airport. The letter also serves as the evidence that you have been approved to get your visa at Vietnam airport. Therefore we strongly recommend that that you apply for the visa well in advance to avoid any problems.

What should I do if I find out that I entered the wrong passport number?

Right after submitted your application is submitted, we’ll send an email to confirm the details you submitted. You can confirm your details in that application. In case there are any mistakes, you can contact us right away at
In case you were unable to find out the mistake and your application is processed. You’ll have to apply for the visa again, submitting the correct information.

When do I have to pay for the approval letter?

You can pay for the approval letter after you submit your application. If you have problems with payment, email us at and we will send you a link to follow in order to pay. Keep in mind that no application can be processed until the full payment is made.

I want to ask something else, how can I?

For questions such as: who is exempted from a visa, or obtaining Vietnamese visa in Laos, Cambodia or Thailand..etc, please visit our visa information center. Alternatively, you can CALL US :

Hanoi, Vietnam office at +84.1699.161.166 or +84.981.639.686 (Vietnam time GMT +7)

You can also email us at – one of our Customer Support members will reply within 2 hours during business day and within 24 hours outside of office hours.

Notes: Though our working hours are from 8:00 AM to 6:00 PM, the website service is available 24/18 and is systematically automated. Therefore, you can still apply for a visa even when it is midnight in Vietnam.

Local time in Vietnam: please check this page for the current time in Vietnam.

Is the same rate applied to everyone?

Yes, anyone who uses our services pays the same fee.

Visa Requirements

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Vietnam Embassy

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