There are several ways to find answers to your questions:
1. CHECK YOUR APPLICATION STATUS
To check your visa application status online.
2. PAYMENT FAILURE
Please read: Payment Guide
Click here: Make a Payment again
3. CALL US
Hotline: +84-1699-161-166 or +84 981 639 686 (Hanoi, Vietnam GMT +7)
Office hours: 8.00 AM to 20:00 PM
4. CHECK OUT THE FAQs
Please read our Frequently Asked Questions (FAQ) page to find more details about Visa on arrival. Here are the most common questions:
a. What is “Visa on arrival”?
b. Is “visa on arrival” legitimate?
c. How much does it cost?
d. What credit / debit cards are accepted?
e. How safe are my credit card details?
5. ONLINE INQUIRY
You may also drop us an email to one of the following addresses. We will respond to your request at earliest possible.
Customer Support: firstname.lastname@example.org